Delivery Terms and Conditions
1. General Information
The Astro Bilge platform provides digital services. No physical product or shipping delivery is involved. All purchased packages and subscriptions are instantly defined to your user account in a digital environment following payment confirmation.
Legal Information
Summary of distance selling and e-commerce information clauses
Full Name / Commercial TitleEgeline Bilgi Güvenli A.Ş
MERSIS No / Tax ID No3250601036
Headquarters AddressYeşilköy Mah. Atatürk Cad. Dünya Ticaret Merkezi EGS Business Park B2 Blok No: 12 Kat: Zemin D. No:1 PK: 34149 Bakırköy/İstanbul-Türkiye
E-mail (Payment Confirmation)aktivasyon@astrobilge.com
Phone02129093018
Registered Brand / Business NameAstro Wise
Chamber of Commerce and Codes of ConductIstanbul Chamber of Commerce
Services ProvidedBirth chart, AI interpretation, reports, relationship analysis
Payment CurrencyTurkish Lira (TRY)
Sales / Legal RestrictionsUsers aged 18 and over
Transaction SecuritySecure payment infrastructure and technical protection measures
2. Digital Service Access
- Subscription Packages: Activated instantly on your account following successful payment. Chart viewing and AI interpretation services become available immediately.
- AI Interpretation Tokens: The purchased amount of tokens is instantly loaded into your account balance after payment confirmation.
- PDF Reports: Generated reports can be downloaded immediately via the browser and remain accessible through your account.
3. Access Requirements
The following are required to access our digital services:
- An up-to-date internet browser (Chrome, Firefox, Safari, Edge)
- An active internet connection
- A registered and verified Astro Bilge account
4. Payment Confirmation and Activation
Your service is defined to your account once your payment is confirmed. In case of any delay, you may contact aktivasyon@astrobilge.com.
5. Technical Issues
If you cannot access your service after the purchase process:
- Try logging in again after refreshing the page.
- Clear your browser cache.
- Contact our support team if access is not provided within 24 hours.