Yürürlük Tarihi: 04.03.2026
This Distance Selling Agreement has been established electronically between the parties whose information is provided below.
SELLER (Service Provider)
Commercial Title: Egeline Bilgi Güvenli A.Ş.
Brand / Business Name: AstroBilge
MERSIS / Tax ID: 3250601036
Address: Yeşilköy Mah. Atatürk Cad. Dünya Ticaret Merkezi EGS Business Park B2 Blok No: 12 Floor: Ground Office No: 1 Zip Code: 34149 Bakırköy / Istanbul - Türkiye
Phone: 0212 909 30 18
E-mail: info@astrobilge.com
Payment / Activation E-mail: aktivasyon@astrobilge.com
BUYER (Consumer)
Full Name / Title: [Information declared during the order]
E-mail: [Information declared during the order]
Phone: [Information declared during the order]
The subject of this agreement is to determine the rights and obligations of the parties regarding the sale and performance of digital products and/or services ordered by the BUYER electronically via the SELLER's AstroBilge website and/or mobile application.
The services offered on the AstroBilge platform are digital in nature. These services may include:
Purchased digital services are defined to the BUYER's account and made available for use following payment confirmation.
4.1. The BUYER incurs a payment obligation upon confirming the order by completing the purchase steps.
4.2. Payments are collected through the secure payment methods provided in the system.
4.3. The product/service price and applicable taxes, if any, are clearly displayed to the BUYER on the order screen and during the payment stage.
4.4. Following order confirmation, the BUYER is notified electronically.
5.1. Digital services and products are not subject to physical delivery.
5.2. The service is defined to the BUYER's account within a reasonable period (usually instantly) following payment confirmation.
5.3. In case of technical delays, the BUYER may request support via the aktivasyon@astrobilge.com address.
6.1. Due to the digital content nature of the services provided and the fact that performance begins instantly in an electronic environment, right of withdrawal exceptions under relevant legislation may apply.
6.2. Refund, cancellation, and usage conditions are applied according to the principles specified on AstroBilge's current Refund Policy page.
6.3. The BUYER declares that they have been informed of and accepted these conditions before completing the purchase.
7.1. The BUYER accepts that the information and communication data provided during the order are accurate and up-to-date.
7.2. The BUYER accepts that they are responsible for the security of their own account.
7.3. Misuse of the platform, reverse engineering, attempts to damage the system, and illegal activities are prohibited.
8.1. The SELLER shows the necessary technical diligence to ensure the service is provided within the declared scope.
8.2. The SELLER reserves the right to make changes to the service for reasons of technical maintenance, updates, security, and legislative compliance.
8.3. The SELLER cannot be held directly responsible for delays or disruptions resulting from force majeure or third-party infrastructure outages.
The AstroBilge brand, software, designs, interfaces, texts, and other content belong to the SELLER or are used under license. The BUYER may not copy, reproduce, distribute, or use these contents for commercial purposes without authorization.
Personal data belonging to the BUYER is processed in accordance with the current KVKK (Personal Data Protection Law) and relevant legislation. Detailed information is provided within the scope of AstroBilge's Privacy Policy and KVKK Clarification Text.
The parties accept that in disputes that may arise from this agreement, the SELLER's commercial books, records, database records, electronic logs, and system records shall constitute binding evidence.
In disputes that may arise from this agreement, the authorized Consumer Arbitration Committees and Consumer Courts within the scope of current consumer legislation shall have jurisdiction.
The BUYER declares that they have read and accepted this Distance Selling Agreement electronically by confirming the order on the platform. The agreement becomes effective at the moment the order is confirmed.